Depts & Services:

New Service Requests - New Customers

These procedures apply when a property that has existing service and the transfer of property ownership or the owner of record necessitates transferring service to a new customer. The following steps must be completed to establish service as a new customer:

1. New property owners are required to fill out and sign the Running Springs Water District Service Application and return it to our office prior to the close of escrow to avoid interruption of services. Please call the office at (909) 867-2766 to have a Service Application sent to you.

2. Once the signed Running Springs Water District Service Application is received, the District will send out a new customer packet. This new customer packet will consist of:

-A new owner cover letter prepared for their property

-Proper winter care of plumbing information

-Customer shut-off valve information

-Water and sewer rate and fee information

-Hazard reduction and property protection information

-Paperless Billing Enrollment Form

-ACH Authorization Form

-Current Consumer Confidence Report

3. Please review the documents included in the new customer packet since this provides important information regarding the nature of District services and protecting your home.

4. Customer water meters will generally be read between the 10th and 20th of the month. Depending on the weekends and holidays we could start reading on the 8th or 9th of the month. If you should have any questions regarding your service, please contact our office Monday through Friday during regular business hours at (909) 867-2766.